Service
WHAT I DO
Three services. Practitioner-delivered.
Scoped to outcomes, not hours. Direct access to the practitioner.
No account managers. No subcontracting.
SERVICE 01 M365 Deployment & Administration
Tenant setup, migration, and day-two operations for SMBs running lean IT with zero tolerance for downtime.
What it covers
- Tenant provisioning and licensing optimization
- Exchange Online and Teams migration
- Intune device enrollment and compliance
Who it is for
SMBs deploying M365 for the first time, migrating from legacy platforms, or running tenants without an internal administrator.
- Tenant provisioning and licensing optimization
- Exchange Online and Teams migration
- Intune device enrollment and compliance
Engagement model
Project-based for new deployments. Monthly retainer for ongoing administration.
SERVICE 02 M365 Security Audits & Hardening
Five-area tenant review. Prioritized findings. Remediation roadmap tied to business risk, not generic best practice.
What it covers
- Secure Score baseline and gap analysis
- Guest account audit and external sharing exposure
- Conditional Access policy review
Who it is for
SMBs that deployed without a security review. Organizations preparing for cyber insurance renewals or compliance audits.
- Risky sign-in review across the last 90 days
- Global Admin count and privileged role distribution
- Findings report with severity ratings
Engagement model
Fixed-fee audit. Optional remediation phase scoped separately against findings.
SERVICE 03 Digital Transformation Consulting
Migration off legacy stacks. Process redesign around M365 capabilities. Adoption frameworks that survive past the rollout.
What it covers
- Current-state tools and workflow assessment
- Migration planning, sequencing, risk mitigation
- Adoption framework, training, ownership transfer
Who it is for
SMBs running fragmented tool stacks. Organizations that purchased M365 licenses but never moved off legacy platforms.
- Target-state architecture mapped to M365
- Process redesign for workflows that change
- Post-rollout review at 30, 60, and 90 days
Engagement model
Scoped against business outcomes. Fixed-fee or milestone-based. Typically 6 to 16 weeks.
STANDARD ACROSS ALL ENGAGEMENTS
What every engagement includes.
ENGAGEMENT PROCESS
Four steps from inquiry to delivery.
Consultation Call
30 minutes. Direct read on your environment. No pitch deck.
Scoping Document
Written proposal with outcomes, timeline, and price.
Execution
Weekly status. Decisions logged in shared documentation.
Handover
Documentation, knowledge transfer, 30-day support.
START HERE
Three services. One starting point.
A consultation call is thirty minutes. No obligation. Direct answers on whether the work fits your environment.
